faqs

What is Names on a Plane?

Names on a Plane is a once-in-a- lifetime opportunity to have your name, or the name of a loved one, on a Red Arrows Hawk Jet by making a donation starting from just £30. The Hawk will be flown across the globe during the 2017 aerial display season.

What will my donation go towards?

All donations to Names on a Plane will directly support the RAF Museum’s RAF Centenary Programme. The RAF Museum is a registered charity No. 244708.

What is the RAF Museum’s Centenary Programme?

The RAF Museum’s RAF Centenary Programme celebrates and commemorates the first 100 years of the RAF through a major transformation of our visitor experience, sharing the RAF story on site and online. New exhibitions exploring the first 100 years of the RAF and its future will sit at the heart of our re-landscaped London site. An expanded, more diverse audience will enjoy a richer engagement with our site, collections and people-focused interpretation. For more information on what transformations will be made to the Museum please visit our website: www.rafmuseum.org

How many characters can my name be?

Names will be printed in 10 point Calibri font. Each name can be up to two words with a total number of 20 characters, including spaces and special characters.

Can I change my name?

Once you have made your donation we regret we are unable to change the name submitted.

Where can I go to see my name on the aircraft?

There are only a few occasions each year when the Red Arrows aircraft sit on the tarmac and are viewable. We cannot yet say where the Red Arrows Hawks will be during the 2017 flying season. However, as soon as we know, we will make sure to let you know via our website, on social media and in our Centenary e-newsletters.

How long will my name be on the plane?

For the duration of the Red Arrows 2017 aerial display season, usually May to September. Exact dates and venues for 2017 will be confirmed later in 2016.

When can I see my name on the aircraft?

If the ‘Names on a Plane’ Hawk is not flying on any particular day, it may well be back at home base at RAF Scampton being serviced. We cannot yet say where the Red Arrows Hawks will be during the 2017 flying season. However, as soon as we know, we will make sure to let you know via the Names on a Plane website.

Where is the RAF Museum?

The Museum occupies two public sites at Colindale in North London, and Cosford in Shropshire, West Midlands. Each site offers a unique experience to the visitor and the exhibits complement each other. Both Museums are free to enter and tell the story of the people who moulded the world of aviation from the daredevil early aviators to wartime heroes and the thousands of ordinary Service men and women who have served in the RAF and whose contribution has shaped the world that we live in today.

Who are the Red Arrows?

The Red Arrows are the public face of the Royal Air Force and are acknowledged as one of the world’s premier aerobatic teams. Within the UK, the Red Arrows exist to demonstrate the professional excellence of the Royal Air Force and promote recruitment to the Royal Air Force. To find out more about the Red Arrows you can see their own FAQs at http://www.raf.mod.uk/reds/faqs.cfm

Could I donate to you as a gift?

You can make a donation to the RAF Museum’s RAF Centenary Campaign without buying a Name on a Plane. Please visit the website for details.

Are names refundable?

Under charity law, charities are not permitted to refund donations, other than in specific circumstances. The Charities Act 2011 can be found here. Additionally, once we have processed your order, we will be busy preparing your personalised thank-you package, so will be unable to cancel your order. If you have made a mistake or an error when making your donation, then please email help@rafmuseum.org or call 020 8358 6464 asap, and we will try to rectify your problem. If your think you pack is damaged, then please email help@rafmuseum.org or call 020 8358 6464 asap, and we will try to rectify the problem.

My purchase is damaged how do I get a refund?

Under charity law, charities are not permitted to refund donations, other than in specific circumstances. The Charities Act 2011 can be found here. If your think you pack is damaged, then please email help@rafmuseum.org or call 020 8358 6464 asap, and we will try to rectify the problem.

Can I purchase a name by cheque?

We are unable to take off line donations for the campaign but you can call 020 8358 6464 and speak to one of our team who can help you through the process.

What is the Museum membership programme?

The RAF Museum’s Membership programme is an annual programme for individuals who wish to support the Museum’s work, there are several membership levels each receiving differing benefits and experiences.

How else can I support the campaign?

We will be producing limited edition merchandise for Names on a Plane, proceeds of which will go towards supporting the RAF Museum RAF Centenary Programme. You can find out more by visiting our website.

What proof do I get stating my name is on the plane?

You will receive an online receipt and an official thank you letter from the Royal Air Force Museum. These are your official proofs that you have made a donation, for which we have promised to put your Name on a Plane. We are bound by Charity Law to uphold our end of this transaction. You will be able to check that your name is on the plane by accessing a digital viewer on namesonaplane.org. This will go live in May 2017 in advance of the flying season. In 2018, there will be a digital ‘thank you’ display at the RAF Museum.

Is there a cut-off date?

Names on a Plane runs from 1 April to 31 December 2016. There are limited spaces available on the underside of the Hawk Jet and once the space has run out we will close the campaign.

What is an RAF Bluey?

An RAF Bluey is a free air letter that is traditionally sent to RAF Service men and women while on operation overseas by friends and family. For over half a century this has been the chosen method of communication for the RAF and was of paramount importance in keeping up morale while on operation. The RAF Blueys are an important part of how we tell RAF Stories at the Museum. Quite often they give us added insight into the hopes and fears of those serving, helping us to understand the human story of famous missions and operations.

RAF Blueys are still used today and are highly valued by RAF personnel.

For further information on Blueys and E-Blueys as used by British service personnel please visit the RAF Community Support website:

https://www.raf.mod.uk/community/operational/deployment-toolkit/communications-whilst-on-deployment/#blueys